Security

Be in control and protect your account information.

Change password

To change the password to access your account, go to Profile > Security tab and enter the new password in the fields.

Multi Factor Authentication

MFA is an extra layer of security on top of traditional username and password access. Learn more about MFA.

To enable it go to Profile > Security tab, scroll down to 'Two-factor Authentication' and click on the button.

Then select one of the two configuration methods, via app or via email.

Set up using app

For this method you will need an authenticator app on your phone such as Authenticator, Authy, etc. and then scan the QR code.

Once you have scanned the QR code with the app on your phone, you will see that a 6-digit code has been generated. Copy the code and enter it in the field below the QR.

If the code is correct, the MFA will be activated and if it is not review and repeat the steps.

Set up using email

If you have selected this method, you will receive a 6-digit code by email that you must enter in the requested field.

If the code is correct, the MFA will be activated and if it is not review and repeat the steps.

MFA is activated

If you have completed the steps above and MFA is enabled you will be prompted to enter the 6-digit code each time you try to login.

You will receive the 6-digit code in the chosen method, in the case of email, you will receive a new email and in the case of the app, you must open the app and copy the new auto-generated code.