# IAM

## Users

Administrators will be able to create new users and give them access to the virtual assistant from this section.

<figure><img src="/files/kAyx7dU2YBdLLWcCg2kK" alt=""><figcaption></figcaption></figure>

### Create a user

1. Click the 'Add User' button.
2. Complete all the requested fields.
3. Assign a role to your user. By default you can assign one of the following: 'Admin', 'User' and 'Agent'. It is also possible to assign them a custom role created by the administrator.
4. Click 'Save'.

### Edit a user

1. Click the edit button ✏️ for the user you want to modify.
2. Modify any field.
3. Click 'Save'.

### Delete a user

1. Click the delete button 🗑 for the user you want to delete.
2. Confirm your choice.

## Roles and Permissions

Administrators will be able to create new roles with different permissions and assign them to their users from this section.

<figure><img src="/files/kAyx7dU2YBdLLWcCg2kK" alt=""><figcaption></figcaption></figure>

### Create a role

1. Click the 'Add Role' button.
2. Fill in a name for the role.&#x20;
3. Select the permissions you want.
4. Click 'Save'.

### Edit a Role

1. Click the edit button ✏️ for the role you want to modify.
2. Select or unselect any permission.

   <figure><img src="/files/Aoakar0lGFSBW8gJoNiI" alt=""><figcaption></figcaption></figure>
3. Click 'Save'.

### Delete a Role

1. Click the delete button 🗑 for the role you want to delete.
2. Confirm your choice.


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