Create an entity

Manually

To create an entity, follow these steps:

1. In the left sidebar menu, access Chatbot > Knowledge Base > Entities.

2. Click the 'Add' button.

3. Select 'Type' in the dropdown list

4. Enter the name of the entity, remember to enter a title without special characters or accents.

5. Enter a value such as: vehicle.

6. Enter a list of synonyms such as: car, automobile, bus, train, truck, motorcycle, bicycle, etc. Including deformed terms allows you to anticipate misprints from end users.

7. Click 'Save'.

Automatically with Gen AI

1. In the left sidebar menu, go to Chatbot > Knowledge Base > Entities.

2. Click on the 'Add' button.

3. Select 'Type' in the dropdown list.

4. Click on 'Descriptive content generation AI'

5. Describe the entity in as much detail as possible.

6. Click on 'Generate entity'

7. Click 'Save'