> For the complete documentation index, see [llms.txt](https://docs.1millionbot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.1millionbot.com/chatbot.md).

# Chatbot

- [Conversations](https://docs.1millionbot.com/chatbot/conversations.md): Monitor and manage past and present interactions between users and your virtual assistant through this section.
- [Channels](https://docs.1millionbot.com/chatbot/channels.md): Integrate your assistant in any of the next channels
- [Web](https://docs.1millionbot.com/chatbot/channels/web.md)
- [Twitter](https://docs.1millionbot.com/chatbot/channels/twitter.md)
- [Slack](https://docs.1millionbot.com/chatbot/channels/slack.md)
- [Telegram](https://docs.1millionbot.com/chatbot/channels/telegram.md)
- [Teams](https://docs.1millionbot.com/chatbot/channels/teams.md)
- [Facebook Messenger](https://docs.1millionbot.com/chatbot/channels/facebook-messenger.md)
- [Instagram Messenger](https://docs.1millionbot.com/chatbot/channels/instagram-messenger.md)
- [WhatsApp Cloud API](https://docs.1millionbot.com/chatbot/channels/whatsapp-cloud-api.md)
- [WhatsApp Twilio](https://docs.1millionbot.com/chatbot/channels/whatsapp-twilio.md)
- [Customize](https://docs.1millionbot.com/chatbot/customize.md): Customize your chatbot's appearance, instructions, messages, services, and settings to provide a personalized and engaging user experience.
- [Knowledge Base](https://docs.1millionbot.com/chatbot/knowledge-base.md)
- [Intents](https://docs.1millionbot.com/chatbot/knowledge-base/intents.md)
- [Create an intent](https://docs.1millionbot.com/chatbot/knowledge-base/intents/create-an-intent.md)
- [Training Phrases with Entities](https://docs.1millionbot.com/chatbot/knowledge-base/intents/training-phrases-with-entities.md)
- [Extracting values with parameters](https://docs.1millionbot.com/chatbot/knowledge-base/intents/extracting-values-with-parameters.md)
- [Rich responses](https://docs.1millionbot.com/chatbot/knowledge-base/intents/rich-responses.md): Each assistant integration in a channel allows you to display rich responses.
- [Best practices](https://docs.1millionbot.com/chatbot/knowledge-base/intents/best-practices.md)
- [Entities](https://docs.1millionbot.com/chatbot/knowledge-base/entities.md)
- [Create an entity](https://docs.1millionbot.com/chatbot/knowledge-base/entities/create-an-entity.md)
- [Types of entities](https://docs.1millionbot.com/chatbot/knowledge-base/entities/entity-types.md)
- [Synonym generator](https://docs.1millionbot.com/chatbot/knowledge-base/entities/synonym-generator.md)
- [Best practices](https://docs.1millionbot.com/chatbot/knowledge-base/entities/best-practices.md)
- [Training](https://docs.1millionbot.com/chatbot/knowledge-base/training.md)
- [Validation and training of the assistant](https://docs.1millionbot.com/chatbot/knowledge-base/training/validation-and-training-of-the-assistant.md)
- [Library](https://docs.1millionbot.com/chatbot/knowledge-base/library.md)